We like to hear from patients for all kinds of reasons, such as suggestions for the website, ideas for improvements and changes to our services.
Despite our best intentions, not everything goes according to plan. If you have a complaint, please contact us, either by email or on the contact form. It gives us an opportunity to apologise, to find out what went wrong, and to work out what we should do to prevent similar problems in the future. A copy of our complaints procedure is available from our practice manager, Ms Sheena MacKinnon.